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Validation services FAQ's
How safe is the information I provide to my agency?

Agencies are required to be registered for data protection and this contains specific guidelines on handling sensitive data. As with all regulation, there will be a range of agencies that are compliant and those that are not and many variations in between.

In our experience, there are a number of agencies that are not registered for data protection and so if they are unable to meet this basic requirement of running an agency, they are unlikely to have secure data measures in place for sensitive information.

If you have concerns, you can check a company's data protection registration through the ICO website.

You could also ask the agency to confirm how your sensitive documents are stored and who has access to them.

Members can obtain further information and guidance on this through our Reduce ID theft risks page.


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